MANAGED SERVICES - Acrotech

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MANAGED SERVICES

MANAGED SERVICES
 
Monthly IT Managed Services.  
 
Downtime/Uptime: This is what you are most likely doing now...  When some part of your infrastructure breaks down, you call the IT guy and he fixes the problem.  You are always REACTIVE!  Why not move to Acrotech who gets in front of problems and be PROACTIVE and take care of them before a downtime or interruption even happens?

Acrotech specializes in providing our customers with comprehensive Managed Services that fulfil all their IT needs PROACTIVELY.  We work with clients across the Western Cape to provide customized IT solutions that fit the current needs of the client with flexibility and room for future growth.  The wealth of experience and knowledge that Acrotech brings to the table ensures that the right people are on the job, ensuring that your business doesn’t experience the crippling effects of IT related downtime.

Acrotech Managed Services provides enormous benefits over the standard Downtime/Uptime contracts of yesterday.  With the older style of IT services, when something breaks, your IT guys fix it.  While this arrangement offers simplicity, what happens when parts of your system are down for hours?  What if they are down for a few days?  This is where Managed Services comes in, allowing Acrotech to monitor your servers and workstations and take immediate action as soon as an issue is spotted.  We proactively resolve any problems, and your system returns to a stable and secure state without you ever knowing that there was a potentially major problem lurking around the corner.  And if something does go wrong, our team will immediately work on repairing the issue.  
 
Acrotech offers support that fit your IT needs:
 
With Proactive IT Management from Acrotech, you can expect:
     
  • Peace of mind – your systems are monitored 24/7
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  • Less downtime – we identify and fix issues before they cause problems
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  • Fewer disruptions – we provide most services remotely or if needed overnight
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  • Flexible Solutions - we offer services ranging from server and workstation monitoring to website hosting and everything in between.

&

  • Proactive Workstation and Server Monitoring/Maintenance
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  • Complete Patch Management
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  • Disaster Recovery / Business Continuity Planning
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  • Remote Help Desk
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  • Remote Support (mobile devices and home computers)
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  • Network Security Management (antivirus/antimalware)
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  • Firewall Security Management
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  • Network Management
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  • Technology Resource Management
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  • Cloud Services Management
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  • Best Practices Planning Implementation
 
SLA’s from Acrotech will provide you with more reliable performance and more predictable expenses. Acrotech can keep your systems running smoothly. Our advanced IT services aim to remove the headache of computer maintenance and network from your business. That means you get more value from the technology you’ve already invested in, while actually reducing the total costs of IT problems and the resulting downtime.

Whether you need computer network installation, wireless networking, IT management services, computer network maintenance services, network consulting and integration services, IT support, network & server support, or on-site and remote support, you can count on us!

 
Copyright 2016. All rights reserved Acrotech (Pty) LTD.
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